Complex commerce
without the overhead.
We help manufacturers, distributors, and retailers get the commerce capabilities they actually need with lean teams, no unnecessary software platforms or licenses, and AI-accelerated, engineer-governed execution with real-time visibility.
Trusted by companies where commerce runs on real operational complexity.
Less overhead. More value.
Complex commerce requires intention. It doesn't require unnecessary layers around it.
Lean teams. Direct ownership.
No unnecessary delivery layers.
The people solving the problem are the people doing the work. Senior engineers understand the business, make the technical decisions, and own execution end to end. Every role, activity, and deliverable has to contribute directly to the outcome.
Only the technology that earns its place.
No unnecessary platforms.
We start with the capabilities the business actually needs and put each responsibility in the right place. Existing systems, specialized software, or custom services can all be the right answer. We add another platform only when the value it creates justifies the license, implementation, integration, and ongoing operating cost.
AI-accelerated execution. Real-time visibility.
More of every hour goes toward useful work.
Specialized AI agents accelerate requirements, implementation, testing, and other repeatable work while experienced engineers remain accountable for the outcome. Clients see progress, budget, risks, and decisions in real time.
Chefs' Warehouse grows primarily through acquisitions, and each acquisition brings its own ERP system. Luminos built a single integration layer so the business could keep acquiring without multiplying the complexity.
“Luminos Labs has been a true extension of our team. Their technical expertise, reliability, and flexibility have helped us scale our platform and bring complex ideas to life faster than we could have alone.”
The capabilities that make complex commerce work.
Commerce Experience
We build the digital buying experience and the commerce capabilities behind it, from account-based ordering, quoting, approvals, and reordering to cart, checkout, omnichannel, self-service, and sales-assisted workflows.
Where a commerce platform creates real value, we use one. Where existing enterprise systems and focused custom services provide a simpler architecture, we build around them instead.
Product Data & Discovery
We structure and enrich the product information and digital assets buyers need, then make them easy to find and use.
We work with the systems already responsible for product data and add PIM, DAM, search, or other specialized technology only when the business requires it.
Commerce Services & Integration
We design the operational layer behind the buying experience: pricing, inventory, orders, fulfillment, customer accounts, ERP connectivity, EDI, tax, payments, freight, and other business-critical services.
These capabilities may live in existing enterprise systems, specialized software, or custom cloud services. Our job is to put each responsibility where it belongs and make the whole system operate as one.
Fenix Outdoors needed to bring multiple brands, geographies, languages, and both B2C and B2B channels onto one digital commerce ecosystem. Luminos helped launch the new Fjallraven.com on a platform built to run all of it together.
“We chose Optimizely as the backbone of our new digital experience, and together with our partner, Luminos Labs, we successfully launched the new Fjallraven.com.”
Partnerships that last. Measured in years, not projects.
Many of our clients have worked with us for 8–12 years. Others trust us with mission-critical initiatives that quickly grow into long-term partnerships.
“They are a true partner in our ecommerce success. They actively engage in our ideas, contribute thoughtful solutions, and work alongside us to continuously improve our ecommerce platform. Deadlines are respected, expectations are transparent, and deliverables are consistently completed to the highest standards. We know we can rely on them not only for technical expertise but also for strategic insight.”
— Crystal Granish, Marketing Director, Cleaner's Supply Inc.
How complex commerce gets done.
Ideas and lessons from building, operating, and continuously improving complex commerce.
What AI actually needs to accelerate commerce execution.
The conversation about AI readiness is almost entirely about product data. There is a second, more important conversation that almost nobody is having.
The broken incentive in eCommerce services.
It took 18 years working in this industry to see it clearly. Most service providers do not talk about this. They should.
Every engagement starts the same way. With an honest conversation about where you are and where you want to be.
Let's have that conversation.